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Hotel Booking Software

iBex Accommodation

Tuesday, 06 April 2010 13:18

iBex Lite

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iBex Lite provides an entry level online reservation system with the core features needed to sell accommodation on your own web site. Without the ability to interface with reception desk software or any sales channels, iBex Lite neverthless retains the powerful rate structures found in iBex Online Plus, and the ability to charge deposits at the time of booking.

Integrating seamlessly with the look and feel of your website, iBex Lite allows you to sell unlimited room types, with unlimited rates.

With the choice of "instant confirmation" or "on request" sell modes, and the ability to set a threshold where bookings revert to 'on request' when a set number of rooms remain, you are in complete control of your property. This fallback feature gives you peace of mind and a degree of protection from overbooking.

iBex Lite allows for automatic rate variations based on the duration of stay, day of the week or seasonally - with short term rate variations being quick and simple to set up.

The "How Found" feature records how the guest arrived at your website - so if you are using booking.com or other sales channels but don't require features like our channel manager then this is a great way to capitalise on those guests who find properties via sales channels but who would prefer to book direct with your site.

iBex Lite is charged at a fixed fee per booking, meaning you only pay for the bookings you receive. And unlike commission based booking models, you pay the same price whether the guest books for 1 night, or 7.

Last modified on Friday, 27 August 2010 16:07
Tuesday, 06 April 2010 13:17

iBex Online Plus

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iBex Online Plus is booking software for your own website and is bundled FREE with iBex PMS. Our functionality is designed to be incorporated into your site rather than a basic popup screen. It inherits the look and feel of your site, and is made to look like it is your own web booking engine – not someone elses. Unlike other solutions, there is no chance your potential guest will find a different property on your booking system and book with them!

iBex Online Booking Software features

  • We emphasise the online marketing of your property – not just the sales of rooms like other booking software does. In addition to selling via the regular 'nightly rate' iBex gives you the opportunity to put together package rates for events or experiences with a fixed fee component eg Golf Breaks or Romantic Weekends away, Stay 3 nights Pay for 2 etc.
  • It is important that you can discount for longer periods of stay and we support multiple minimum night stays and this can be adjusted from 1 day to any seasonal period. We also offer the ability to have day of the week rate variations, for example allowing you to price weekends differently. Single occupancy and child and infant rates are also supported.
  • Variable deposit terms - fixed fee, percentage, number of nights stay - even charge a higher deposit if the guest is arriving within a short time from booking.
  • iBex is one of the few examples of online booking software able to support true last minute and early bird rates. With deposit rules and terms & conditions that can over-ride those set for other bookings, this allows you to offer a discount whilst charging in full without offering a refund in the event of a cancellation.
  • Knowing where your customers have come from is very important. iBex has a "How Found" field that you populate and we suggest you include your sales channels. You may be surprised how many guests book directly on your website and are happy to identify the sales channel or any other source they found you on.
  • iBex also supports the selling of optional extras. Pre order meals, choose bedding configuration or cots, arrange airport transfers or even arrange tours. Optional extras can be chargeable or complimentary.
  • Charge deposits for online bookings in real time, using PCI compliant solutions from DPS, Sagepay or Paypal.
  • iBex has an “Registered Users” module that allows you to register regular users, agents or corporates allowing them to have special rates and privileges when they make a booking. Optionally, contact information can be pre-populated making it easier for them to make repeat bookings and the credit card screen can be bypassed to enable you to invoice corporate clients.
  • iBex supports 3 sell methods – Instant Confirmation, On Request or Stop Sell. Many other systems support instant confirmation or stop sell only, yet On Request is a very powerful method to promote some deals where you don’t necessarily want to accept bookings on a first come first served basis.
  • iBex screens are very professional looking and very easy to navigate. A "Lead in Special" field enables you to promote special deals or highlight important information that you can change on the fly. Some users have reported up to a 300% increase in online bookings since switching to iBex.
  • Online Plus is included as a part of the iBex Property Management System.
Last modified on Monday, 20 January 2014 16:42
Tuesday, 06 April 2010 13:17

iBex PMS

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Our property management system provides a powerful solution for the day to day operation of Hotels, Bed & Breakfasts, Guest Houses, Inns, Serviced Apartments and independent Holiday Parks.

iBex PMS includes iBex Online Plus, enabling real time online booking from your website with instant confirmation.

Additionally, automatic importing of new reservations from booking.com and expedia etc, and the upload of availability and rate changes back to those channels in real time from one central point can be achieved using our channel manager.

ibex property management system

iBex PMS features.

  • Manually enter reservation details, choose from different pre-confirgured room types (where Rm 5 may be a double or twin), over-ride suggested rates for preferred customers.
  • Allocate guests to a specific room for their stay, eg Room 105, The Buckingham Suite etc.
  • Block out or provisionally book rooms for wedding parties etc.
  • Variable start and end dates for group bookings - amend existing group bookings in response to changing requirements.
  • Drag and drop to move guests easily between different rooms.
  • Multiple calendar views and extensive reporting facilitates up to the minute information about arrivals and departures, occupancy levels, forward booking value, room servicing schedule etc.
  • Add miscellaneous sale items to the bill, and create a VAT invoice from selected items - for example the room and meal might be charged to a company, where a drinks bill might be invoiced seperately to the guest.
  • Check guests in and out, view at a glance who is yet to arrive or leave.
  • Supports multiple levels of user access, allowing several staff members to log in at the same time.
  • Customer database, auto populate contact information from previous guests into a new booking.
Last modified on Friday, 15 June 2012 15:30
Tuesday, 06 April 2010 13:03

Products

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iBex PMS - Property Management Software

Manage all your reservations with our hotel PMS software - an Electronic Diary integrated with our Online Web Booking Engine. Print guest registration forms, check guests in and out, produce invoices and receipts at the same time as selling on your website in real time. Add on our Sales Channel Manager for a fully integrated solution which can significantly reduce your workload.

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iBex Online Plus - Real time online web booking engine

You already have a reception desk solution but need online booking software with optional sales channel management. iBex Online Plus offers rate variations based on season, day of the week and minimum nights stay, with child rates and the selling of extras. Give your regular business users their own express login with preferential rates and bypass credit card screens to enable payment via invoice / purchase order.

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iBex Sales Channel Manager

An established product in use alongside our PMS and Online Plus packages, but now available as a stand alone hotel channel manager module. Download reservations and push rates and availability to laterooms, booking.com, Expedia, lastminute, Venere, eBookers, Guestlink and others. Manage all your sales channels centrally - update rates & availability once.

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Last modified on Tuesday, 08 November 2011 18:33
Tuesday, 06 April 2010 09:45

Accommodation Pricing

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iBex Accommodation products are priced based on the size of your property.

We offer a low fixed fee monthly pricing structure, with no commission or 'per booking' charges, and no long contracts - all we ask is 1 calendar month's notice.

Sample pricing is illustrated below.

Account setup and training £69 up to 40 bedrooms.

  10 rooms
20 rooms
30 rooms
PMS
£65 £96 £127
Channel Manager* £49 £69
£79

 

* Only £10 month when bundled with iBex PMS.

(All pricing is exclusive of VAT)

Last modified on Tuesday, 24 January 2017 17:28
Friday, 02 April 2010 11:18

Current Clients

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iBex users include small 4 bedroom B & B's, medium sized Inns and large Hotels and serviced apartment complexes. The one thing they all have in common is great satisfaction with our product and the level of customer service they receive, but don't just take our word for it!


“After investing in our website to attract visitors, iBex is able to close the sale without involving a member of our staff - even at 2 in the morning!

If we have a weekend coming up with few reservations, iBex enables us to quickly put up special offers and increase our occupancy - in fact on some weekends most of the guests have booked online. We've seen a marked increase in the take up of our more expensive rooms like the Honeymoon Suite as people search the web for something special for their anniversary or other occasion.

Callista and iBex work together in real time, so we aren't kept busy trying to keep our online and offline bookings in sync - double booking simply isn't an issue. Best of all there's no commission on any of our bookings, we pay a low fixed fee per month.”

Nigel Milsom, Tufton Arms Hotel, Appleby in Westmoreland. UK. www.tuftonarmshotel.co.uk


“We'd never had online booking until iBex but it's proven to be very easy to use for ourselves and our guests. It consistently delivers significant volumes of new business from the web without any great effort on our part.”

Kim Chalkley. Stratton House Hotel, Biggleswade. UK. www.strattonhouse-hotel.com


In the first month we took bookings through iBex worth over £4500. It more than paid for its first years usage in it's first week! Ibex is easy to use and integrates seamlessly with our Callista Hospitality front desk software providing our website with up to the minute availability for guests to book online with confidence.

Online booking saves us time, and increases the accuracy of guest booking data. Real time availability gives our website users the assurance that their room is booked - and there is simply no comparison with our previous enquiry forms in terms of the real business it delivers. My only regret is that we didn't implement the service sooner.”

Alfred Mesropians. Housel Bay Hotel, Cornwall. UK. www.houselbay.com


 

Last modified on Saturday, 07 August 2010 10:10
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